Emirates NBD has extended its financial support programme, offering a range of fee waivers and incentives to help customers manage expenses during a period of regional uncertainty. The Dubai-based lender confirmed that several benefits will remain in place through mid-2026, strengthening access to liquidity for individuals and businesses across the UAE.
The bank informed customers through official communication that the expanded scheme includes delayed instalment billing, reduced charges, and improved access to funds.
Zero-Interest Transfers and Instalment Flexibility
Customers can now access zero per cent interest on credit card balance transfers, giving them room to manage outstanding dues without additional cost. In addition, the bank has waived processing fees on all zero per cent instalment plans until June 15, 2026.
To further ease repayment pressure, Emirates NBD is offering an extra month before instalment billing begins. This adjustment allows customers to better align repayments with their cash flow.
Loan Deferment and Fee Waivers Extended
The bank has waived its Dh100 loan deferment fee until June 30, 2026. This move removes a common barrier for customers seeking temporary financial relief.
At the same time, Emirates NBD continues to provide multiple fee waiver options across its services. These measures reflect a broader effort to reduce short-term financial strain while maintaining customer flexibility.
Free Withdrawals and Higher ATM Limits
Access to cash has also improved under the updated scheme. Customers can make free cash withdrawals within the UAE and across the GCC, while debit card replacement deliveries remain free both locally and internationally until June 30, 2026.
In a parallel step, the bank has increased the default daily ATM withdrawal limit by Dh5,000 from April 20 through June 30. This change ensures quicker access to funds when needed.
Support for Businesses As Economic Pressure
Emirates NBD first introduced this initiative earlier in the month, focusing on small and medium-sized enterprises facing operational pressure linked to ongoing regional conditions. The programme allows businesses to reduce costs by waiving selected fees and adjusting financial commitments.
This step aligns with wider economic measures introduced by Dubai authorities. The government recently approved a Dh1 billion support package aimed at strengthening business resilience and maintaining economic stability.
Broader Banking Sector Steps In
The UAE banking sector has moved in a coordinated direction to support customers. The Central Bank of the UAE approved a Financial Institution Resilience Package worth Dh5.4 trillion, reinforcing liquidity and stability across the system.
The regulator highlighted strong fundamentals, supported by foreign exchange reserves exceeding Dh1 trillion and a monetary base cover ratio of 119 per cent.
Other major banks have introduced similar measures. Abu Dhabi Islamic Bank launched its “Sanadna” programme to help SMEs defer payments and assist frontline workers. First Abu Dhabi Bank followed with its own package, offering preferential lending rates, cashback benefits, flexible payment options, and loan deferment plans.
A System-Wide Push to Ease Financial Strain
Banks across the UAE continue to prioritise customer support through practical measures that improve liquidity and reduce immediate costs. Emirates NBD’s extended relief programme adds momentum to this broader effort, ensuring both individuals and businesses retain financial flexibility during a demanding period.
Emirates NBD headquarters building. The support scheme is intended to help customers navigate their finances amid regional uncertainty. Photo: Emirates NBD
Source: KT
